What learners will build
Build hands-on skills to negotiate effectively, handle objections, manage conflict, give difficult feedback, and reach better outcomes in challenging conversations.
Digital Transformation Leadership
Negotiation & Difficult Conversations
Build hands-on skills to negotiate effectively, handle objections, manage conflict, give difficult feedback, and reach better outcomes in challenging conversations.
Counts toward Level 2
This course contributes 15 hours toward the Digital Transformation Leadership Level 2 Certificate. Completing Levels 1, 2, and 3 earns the Master Certificate.
5 sessions
01
Module 1
Guided session with learning, practice, and validation.
02
Module 2
Guided session with learning, practice, and validation.
03
Module 3
Guided session with learning, practice, and validation.
04
Module 4
Guided session with learning, practice, and validation.
05
Module 5
Guided session with learning, practice, and validation.